1. CUSTOMER SERVICE
Welcome to our web-site. We are pleased to have you as our customer and are anxious to assist you in any way we can. Our staff is ready to satisfy all your need.
All the prices shown in this catalog do not includes 20% Italian VAT. Prices and offers can change without prior notice. The minum order must be of 50 euro of products.
3. CUSTOMER OUSIDE EU (European Union)
Pay only listed price without VAT.
4. CUSTOMER IN THE EU (European Union)
If you are a registered company supply your commercial VAT (Value Added Tax) identification number when placing your order so you will not pay 20% VAT, otherwise you have to pay the Italian rate of tax 20% VAT. Anyway when you get the parcel in your country you will not pay any tax or duty.
5. RETURNED GOODS
In the case of returned goods, first of all email or fax to us. Requests must be made within 10 days from receipt of goods. No cash refunds can be made. Goods will be replaced with other articles of your choice. Returned goods have to be in their original conditions and packaging.
All disputes shall fall under the jurisdiction of the Court of Chivasso, Italy.
7. METHODS OF PAYMENT
Prepayment is required with all orders. On receipt of your payment we will ship your order immediately.
- Credit Cards: Visa, Mastercard, Eurocard, American Express. Following card information are needed: card number, card expiry date, name of card holder, address of card holder as used by card company.
- Bank to Bank money transfer
Our Bank:Banca Sella
address : via Italia 2 - 10034 Chivasso (TO) ITALY
IBAN Account n.: IT 41 P 03268 30370 053259938220
Swift BIC: SELBIT2B
Account number: 053259938220
- international Postal Money Order / Eurogiro in EURO
send to :
Al sole dei Caraibi snc
p.zza Carletti 3c/1
10034 Chivasso (TO)- ITALY
We ask respect for our privacy when we surf the web. So we understand and respect the importance of your privacy too!. That is why you can count on us never to sell your name, address, phone number, e-mail address, or any other sensitive information to another company.